Top HVAC Service Pros in Franklin, Tennessee

Customers praise Hoffman Brothers for their outstanding service from sales to installation, quick emergency responses, and exceptional support during stressful situations. Notable acts of kindness, such as helping a couple in a driveway and rescuing a kitten, highlight their commitment to customer care and community.

Some customers express disappointment in Hoffmann Brothers' customer service, noting unresponsiveness and inadequate follow-up. A handful mention concerns about high pricing and transparency, with specific instances of excessive charges for services. Additionally, issues with missed appointments and dissatisfaction with service quality have also been highlighted.

C & M Heating and Cooling is consistently praised for their fast, efficient service and professionalism. Customers highlight the responsiveness of their well-trained technicians, especially Tim, who is noted for his prompt, effective repairs and thorough communication. Overall, C & M is recognized for fair pricing, reliable diagnostics, and outstanding customer care.

Some customers have reported dissatisfaction with C&M Heating and Cooling, highlighting issues such as poor communication, hidden charges, and costly parts. A handful of reviews mention concerns about the quality of service, including improperly installed HVAC systems that led to further complications.

Jewell Mechanical consistently impresses customers with their excellent communication, prompt and professional service, and knowledgeable technicians. Reviews highlight quick scheduling, quality installations, and a focus on maintenance over sales, ensuring a positive experience. Customers appreciate the reasonable pricing and effective problem-solving, making them a highly recommended choice for HVAC and plumbing needs.

Some customers have expressed frustration with poor communication from the answering service and noted service failures, including installation errors and inadequate repairs. These issues have led to significant inconvenience, such as loss of heat during critical times.

Temp Control is consistently praised for its professional service, knowledgeable staff, and efficient installation of heating and cooling systems. Customers appreciate their clear communication, competitive pricing, and quick response times. Many express high satisfaction and a willingness to refer the company to others, highlighting a strong trust in their expertise and customer care.

Some customers have noted issues with poor communication and declining service quality, which have resulted in dissatisfaction and financial concerns. A few reviews mention increased prices and what they perceive as overcharging for services. Additionally, there are mentions of workmanship problems leading to faulty repairs and unnecessary costs.

Aire Serv consistently receives high praise for their knowledgeable and professional technicians, quick response times, and excellent communication skills. Customers appreciate the reasonable pricing, compassionate service without upselling, and smooth installation processes, particularly during emergencies. Overall, the company is recognized for its commitment to customer satisfaction and quality work.

Some customers have noted issues with product quality and durability, expressing dissatisfaction with the customer service experience. A handful of reviews mention delays in shipping and challenges with returns. Additionally, a few consumers felt that the pricing did not match the perceived value of the products offered.

Customers consistently praise J&J for their prompt, reliable service and professionalism in HVAC installations and repairs. Many highlight their effective communication, fair pricing, and strong customer support, contributing to a loyal client base that spans decades.

Some customers have mentioned concerns about slow customer service response times and a lack of satisfactory resolution to issues. A handful of reviews also noted that product quality did not always meet expectations, leading to disappointment. Additionally, there were occasional mentions of difficulties with the return process.

Customers consistently highlight True Blue HVAC's prompt response times, professional service, and dedication to customer satisfaction. James, in particular, is praised for his courteous demeanor, expert knowledge, and ability to diagnose and repair issues efficiently, all at fair and affordable prices, making the service highly recommended.

Some customers have noted concerns regarding slow customer service response times and occasional issues with product quality. A handful of reviews mention difficulties with returns and exchanges, along with a few instances of unclear communication. These aspects may warrant consideration for those considering the company.

Customers consistently praise the company's friendly and professional staff, quick response times, and reasonable pricing. Many highlight the honesty and quality of service during HVAC installations, making for a positive overall experience that encourages repeat business.

Some customers have reported issues with HVAC installation quality, high charges, and poor communication. A handful of reviews mention dissatisfaction with service responsiveness, especially regarding follow-ups and emergency availability. Additionally, concerns were raised about equipment compatibility and unfulfilled repairs, leading to frustrations over overall customer support and lack of accountability.

Customers consistently praise CES for their quick responses and excellent service. Notable features include timely arrivals, professional installations, and effective resolution of HVAC issues. Their skilled and courteous team, along with reliable warranty coverage, makes CES a trusted choice for HVAC needs.

Some customers express frustration with poor service, unexpected charges, and lack of accountability after repairs. There are mentions of feeling misled about costs and experiencing persistent issues despite service calls. A handful of reviews note dissatisfaction with pricing and feelings of being overcharged, leading to distrust and a search for more reliable alternatives.

Customers consistently praise the company's fair pricing, prompt service, and professional technicians. Notable mentions include technician Eddie for his excellent service, which effectively resolved HVAC issues and improved air quality. The company is recognized for reliable maintenance, quick responses, and strong support during emergencies.

Some customers express frustration with service inconsistencies, including poor diagnoses of heating issues and repeated scheduling problems. A handful of reviews mention dissatisfaction with professionalism and unauthorized charges, while others report inadequate maintenance leading to further complications. This has contributed to a loss of trust and a shift to alternative service providers.