Top HVAC Service Pros in Southampton, New York

Hamptons Air is consistently praised for their exceptional service, professionalism, and timely responses. Customers appreciate the friendly and knowledgeable staff, reasonable pricing, and clear communication, making them a reliable choice for HVAC installations and emergencies.

Some customers have noted issues with service quality and the qualifications of technicians, which they feel resulted in unnecessary charges and misguided advice. A handful of reviews suggest dissatisfaction with the overall customer support experience.

Matz-Rightway is highly praised for its exceptional professionalism, efficient service, and clear communication. Customers appreciate the knowledgeable technicians, friendly staff, and thorough installations, which often exceed expectations. The company is recognized for its commitment to quality work without hidden costs, making it a trusted choice for HVAC needs.

Some customers have noted issues with poor installation and unprofessional service, leading to dissatisfaction. Complaints about communication, unresponsiveness, and aggressive sales tactics were common, with some feeling misled and overcharged. Additionally, delays and missed appointments have caused frustration, contributing to a perception of inadequate follow-through and reliability from Matz-Rightway.

Complete Comfort Control is highly regarded for its knowledgeable technicians, prompt scheduling, and professional service. Customers appreciate the thorough diagnoses, quality installations, and competitive pricing. The team's attention to detail, responsiveness, and courteous demeanor contribute to a consistently positive experience, making them a top choice for HVAC services.

Some customers have expressed dissatisfaction with the service, mentioning a frustrating follow-up process that impacted their decision-making, particularly regarding heat pump installations. A handful of reviews suggest checking BBB complaints for additional insights.

Customers appreciate Shore Mechanical for their efficient and professional service during boiler replacements. Many commend the company's expertise, timely execution, and dedication to customer satisfaction, making them a highly recommended choice for HVAC needs.

Some customers have expressed concerns about slow response times from customer service and occasional issues with product quality. A handful of reviews mention difficulties with returns and unclear policies, which could be frustrating for those seeking assistance. Additionally, a few users felt that the pricing didn't always reflect the value they received.

Customers consistently praise the company's reliable and honest service, highlighting excellent communication and quick installation. Many appreciate the positive customer service experiences, particularly during timely repairs and emergencies, showcasing a commitment to professionalism over several years.

Some customers have reported feeling ignored and mistreated, citing poor service and communication issues. A handful of reviews mention dissatisfaction with high rates, unresolved complaints, and concerns over billing practices, including unauthorized charges. This has led to frustration among long-term clients, who expected better support and transparency.