Top HVAC Service Pros in Framingham, Massachusetts

MacFarlane Energy is widely praised for its exceptional professionalism, prompt communication, and knowledgeable technicians. Consumers appreciate the thorough and efficient service provided, along with friendly staff who offer clear explanations and valuable advice. The company's reliability during emergencies and commitment to customer satisfaction have earned it strong recommendations from long-time customers.

Some customers report frustration with communication and customer service, citing rudeness and a lack of follow-up on appointments. A handful of reviews mention issues with timeliness and management, alongside feelings of being overcharged. Experiences with repairs and maintenance also left some feeling dissatisfied, leading to concerns about trust and reliability.

Customers consistently praise the prompt, professional service provided by Chaves Plumbing and Air Conditioning. Reviews highlight efficient problem resolution, clear communication, knowledgeable technicians, and fair pricing. Many appreciate the company's responsiveness and after-sale support, making them a trusted choice for both residential and commercial needs.

Some customers express frustration with Chaves due to perceived inflated quotes for repairs and poor communication regarding pricing and service. A handful of reviews note long wait times for emergency support and dissatisfaction with overall service quality, including unprofessionalism and delays, leading to contract cancellations and unresolved issues.

CPS is highly regarded for its responsive and knowledgeable staff, who provide thorough, professional service. Customers appreciate the clear communication, timely assistance, and fair pricing, with many technicians highlighted for their expertise and customer-centric approach. Overall, CPS builds trust and satisfaction through quality repairs and installations, ensuring a positive experience for their clientele.

Some customers have mentioned concerns about customer service responsiveness and delays in product delivery. A handful of reviews indicate dissatisfaction with the quality of certain items, suggesting they did not meet expectations. Additionally, some users found the return process to be cumbersome, which may be worth considering for potential buyers.

Total Comfort Mechanical is highly praised for its exceptional service, responsive communication, and reasonable pricing. Customers appreciate the skilled technicians, professional installations, and effective problem-solving during HVAC emergencies. Many highlight the company's honesty, attention to detail, and commitment to customer satisfaction, making them a trusted choice for heating and cooling needs.

Some customers have expressed disappointment with communication issues, including lack of responses and delayed estimates. A handful of reviews mention feeling overcharged for services, with one noting ineffective repairs and misdiagnosed problems leading to extra costs. Additionally, there are frustrations regarding limited service options and scheduling conflicts.

Consumers consistently praise the quick, professional, and knowledgeable service provided by the company's technicians. They highlight prompt responses to repairs, reasonable pricing, and thorough explanations, particularly in emergency situations. Overall, the company is recognized for its reliability, high-quality results, and excellent customer experience.

Some customers mention challenges with service and communication, which led to unresolved issues. A handful of reviews express dissatisfaction with high costs and advise caution regarding maintenance contracts. Additionally, there are concerns about perceived unethical practices and excessive charges for straightforward problems.

Customers praise the company's quick response times, professional service, and clear communication. Installation is noted for being top-notch, with thorough cleanup and no damage. Additionally, the helpful sales team and attractive financing options contribute to a consistently positive experience.

Some customers express concerns about Accurate Heating's disorganization and perceived lack of accountability. Issues such as unexpected cost increases, poor service quality, and missed appointments without communication have led to frustration. Additionally, a few customers felt misled regarding service needs and experienced inadequate follow-up.

BDL Heating & Cooling is highly praised for its exceptional service, professionalism, and effective communication. Customers appreciate the friendly, knowledgeable staff and timely responses, noting quality installations and repairs at fair prices. The company's commitment to customer care and thorough support throughout the HVAC process stands out, earning them consistent positive feedback.

Some customers have noted issues with BDL's HVAC installation quality and ongoing problems. A handful of reviews mention frustrations due to poor communication and delays in receiving quotes. Additionally, experiences with customer service have been described as unprofessional, with reports of unexpected costs and unhelpful interactions with the owner.

Sum Zero stands out for its exceptional communication, professionalism, and quality of work in HVAC installations. Customers appreciate timely service, attention to detail, and fair pricing. The team's responsiveness and ability to accommodate customer needs during projects have earned them high recommendations, making them a reliable choice for heating and cooling solutions.

Some customers expressed concerns about the professionalism and focus of the estimators, which affected their decision to pursue services. A handful of reviews noted poor communication and follow-up during the estimate process and after inquiries, suggesting that responsiveness may be an area for improvement.

Control Point is recognized for its exceptional service and dedicated team, providing trustworthy HVAC solutions. Customers appreciate the professionalism during installations, quick problem-solving by knowledgeable staff like Brett, and competitive pricing, all contributing to a positive overall experience.

Some customers have noted concerns about slow customer service response times and occasional issues with product quality. A handful of reviews mention difficulties with the return process, which can be frustrating. Additionally, there are mentions of pricing being higher than expected for certain items.

Nicholson HVAC consistently receives high praise for their prompt and professional service, knowledgeable staff, and excellent communication. Customers appreciate the quality of work, competitive pricing, and attentiveness during emergency situations, making them a reliable choice for HVAC needs.

Some customers have reported frustrations with poor communication, high pricing, and inadequate installation services, leading to unresolved issues and dissatisfaction. A handful of reviews highlight delays in service and a lack of responsiveness, while others mention upselling tactics and unexpected costs. Overall, these aspects may be points to consider when evaluating their services.