Top HVAC Service Pros in Idaho Falls, Idaho

Consumers consistently praise the company's exceptional service, quick responses, and knowledgeable staff across various issues, from plumbing to HVAC installations. Many highlight the professionalism and thoroughness of the technicians, as well as fair pricing and honest communication, contributing to a strong reputation for reliability and quality.

Some customers express dissatisfaction with high service charges and a lack of upfront pricing, noting that the work quality often does not justify the costs. A handful of reviews mention poor communication and responsiveness, with some feeling pressured by upselling practices. Additionally, there are concerns about reliability and safety incidents, which have led to distrust among certain consumers.

Customers appreciate the professional team's detailed estimates and emphasis on safety, which contribute to informed decisions. The furnace replacement service is particularly highlighted, showcasing reliability and thoroughness. Overall, a highly recommended experience.

Some customers have noted issues with customer service responsiveness and product availability. A handful of reviews mention difficulties with returns and exchanges, suggesting that the process can be frustrating. Additionally, there are mentions of inconsistencies in product quality that may not meet everyone's expectations.

Alpine stands out for its excellent and prompt service, showcasing trustworthiness and reliability. Customers appreciate the clear communication, fair pricing, and accurate diagnostics, often saving on unnecessary replacements. The owner's responsiveness and flexibility further enhance the quality of service across multiple projects.

Some customers have noted challenges with communication and customer service after estimates. Concerns have also been raised about high charges for refrigerant, diagnostic fees, and labor costs. A handful of reviews mention dissatisfaction with final prices exceeding initial quotes, as well as frustrations regarding HVAC system support and replacement part prices.