Top HVAC Service Pros in Pasadena, California

American Air Conditioning & Heating earns high praise for its professional service, prompt responses, and excellent communication. Customers appreciate knowledgeable technicians who provide thorough inspections, clear explanations, and effective solutions. Many highlight the company's commitment to customer satisfaction, including follow-ups and resolutions after issues arise, making it a trusted choice for HVAC needs.

Some customers have reported high-pressure sales tactics and misleading pricing practices, leading to feelings of distrust. Communication issues during scheduling and cancellation processes have also been highlighted. A few reviews mention overcharging for services and inadequate follow-up, which contributed to dissatisfaction with overall service quality.

Customers consistently praise Comfort Time Plumbing Heating and Cooling for their excellent service, professionalism, and knowledgeable technicians. Reviews highlight timely responses, clear communication, and fair pricing, with many noting the thorough and clean work provided during installations and repairs. Technicians like Tommy, Israel, and Jose are frequently recognized for their attention to detail and customer care.

Some customers have noted concerns about the quality of customer service, mentioning slow response times and unhelpful representatives. A handful of reviews also indicate issues with product durability and satisfaction, suggesting that expectations may not always be met. Additionally, there are mentions of delivery delays that could impact overall experience.

Cypress Heating and Air stands out for its exceptional customer service, knowledgeable technicians, and timely installations. Customers appreciate the clear communication, professionalism, and fair pricing. Many highlight the effective problem-solving skills, particularly during urgent situations, as well as the thoroughness in installation and maintenance, making it a trusted choice for HVAC needs.

Some customers have expressed concerns about high pricing, with mentions of price discrepancies and perceived overcharging for services and parts. Additionally, a handful of reviews pointed to poor communication and service issues, including misdiagnoses and appointment mishaps, which led to dissatisfaction and a lack of trust in the company's integrity.

Air-Tech is consistently praised for its excellent service, professionalism, and effective communication. Customers appreciate the skilled technicians, timely responses, and thorough diagnostics, resulting in high-quality installations and maintenance work. Many highlight the company's competitive pricing and commitment to customer satisfaction, making them a highly recommended choice for HVAC needs.

Some customers express disappointment with communication and timeliness, noting delays in service and unresolved issues. A handful of reviews mention high costs and lack of transparency regarding fees. While some appreciate the quality of work, frustrations arise from missed appointments and perceived high pricing, leading to concerns about overall service reliability.

Kilowatt consistently receives accolades for their reliable service, excellent communication, and professional, knowledgeable staff. Customers appreciate the company's attention to detail, fair pricing, and responsiveness, particularly during emergencies. Many reviews highlight the team's courteous approach, timely installations, and thorough follow-ups, making Kilowatt a trusted choice for HVAC and electrical needs.

Some customers report frustrations with unresponsive service and poor communication, particularly after initial quotes. A handful of reviews mention high pricing and feelings of being misled during the sales process. There are also concerns about rude interactions with staff and management, alongside dissatisfaction with service reliability and follow-up, leading to a less than satisfactory overall experience.

Customers consistently praise the knowledgeable and attentive technicians, particularly Daniel, Jaime, and Jeremy, for their thorough service and excellent communication. The staff's patience and caring approach enhance the overall customer experience, leading to high satisfaction and a strong intention to return for future needs.

Some customers have noted concerns with slow response times from customer service, while a handful of reviews mention issues with product quality and durability. Additionally, a few users expressed disappointment with shipping delays, which impacted their overall satisfaction.

Canyon Air Systems is highly praised for their exceptional customer service, professionalism, and knowledgeable technicians. Customers appreciate their timely responses, effective communication, and quality HVAC installations and repairs. The company stands out for its courteous staff, fair pricing, and reliable service, fostering long-term customer loyalty and satisfaction.

Some customers express frustration with inconsistent service and poor communication, leading to doubts about the company's reliability. There are mentions of unexpected charges, misdiagnosis, and technicians leaving jobs incomplete. A few reviews highlight dissatisfaction with installation quality and recurring issues, resulting in a loss of trust and decisions to switch service providers.

Marathon is highly praised for its knowledgeable technicians, excellent customer service, and prompt responses. Customers appreciate the professionalism, clear communication, and competitive pricing across various HVAC services. While availability can be a challenge, many long-term clients recommend Marathon for its reliable and thorough service, making it a trusted choice for HVAC needs.

Some customers express dissatisfaction with Marathon HVAC, highlighting issues like poor service, incomplete work, and unclear pricing. A handful mention frustration with excessive unsolicited communications and scheduling problems, while others note a lack of accountability and unresolved issues after significant spending, leading to disappointment and a loss of long-term relationships.

Customers consistently praise Air Care Saver for their professionalism, prompt service, and competitive pricing. The technicians are noted for their thoroughness, clear communication, and ability to quickly diagnose and resolve issues. Many reviews highlight excellent customer experiences during HVAC installations and repairs, with specific commendations for Ralph and his team.

Some customers report frustrations with upselling practices and perceived poor quality of work. Communication issues, including language barriers and disorganization, have also been noted. There are concerns about high costs, ineffective repairs, and a lack of follow-up regarding refund requests, leading to mixed feelings about overall service experience.

Customers consistently praise Lambert Heating and Air Conditioning for their professionalism, timely service, and honest communication. Technicians are noted for their expertise, friendliness, and thoroughness, making for a positive experience during installations and repairs. The company's fair pricing and dedication to customer satisfaction foster long-term loyalty and strong recommendations.

Some customers have noted concerns regarding slow response times from customer service and occasional issues with product quality. A handful of reviews mention dissatisfaction with the return process, indicating it could be more straightforward. Additionally, some users have experienced shipping delays that affected their overall satisfaction.