Top HVAC Service Pros in Merced, California

Customers consistently praise the professionalism, courteousness, and thoroughness of technicians like Xiong, Doug, and Luis. The company is noted for its exceptional customer service, efficient installations, and clear communication. Many highlight their positive experiences with timely responses, knowledgeable staff, and a commitment to customer satisfaction, making them highly recommended for HVAC services.

Some customers report feeling pressured into purchasing high-priced units and experiencing poor communication and service. A handful mention dissatisfaction with service quality, unfulfilled promises, and issues with refunds. Additionally, there are concerns about upselling, inadequate diagnostics, and technicians leaving work incomplete or messy, leading to overall frustration with the company's responsiveness and accountability.

Customers consistently highlight the professionalism, timely service, and clear communication of the team, particularly praising specific technicians like Doug and Uriel. The company's commitment to quality work, competitive pricing, and customer satisfaction, along with their ability to resolve issues effectively, have led to high recommendations from clients.

Some customers express dissatisfaction with feeling misled about HVAC issues and report being overcharged for services. A handful of reviews mention aggressive upselling tactics, which contributed to their negative experiences.

Customers consistently highlight the exceptional professionalism, promptness, and reliability of the technicians at Bob Holl Heating & Air and Holl Sheet Metal. Service is noted for its honesty, thoroughness, and excellent communication, with many praising the knowledgeable staff for timely repairs and maintenance at fair prices. Overall, a strong reputation for quality HVAC service is evident.

Some customers have expressed frustration over installation issues, including ceiling cracks, and noted a lack of communication from the contractors. A handful of reviews mention dissatisfaction with service quality, high charges, and unfulfilled promises. Additionally, experiences with customer service can vary, with some reporting rudeness overshadowing helpful interactions.

A&R Refrigeration is praised for its excellent customer service, knowledgeable staff, and efficient, quick responses. Customers appreciate the friendly demeanor and professionalism, particularly highlighting Steven and Larry for their exceptional support and problem-solving abilities, which foster strong customer loyalty.

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