Top Foundation Repair Pros in West Hartford, Connecticut

Creative Masonry & Chimney is praised for its exceptional customer service, professionalism, and high-quality workmanship. Customers appreciate the team's responsiveness, timely project completion, and thorough communication. Many highlight the company's efficiency in handling various masonry and chimney projects, often exceeding expectations and enhancing home aesthetics, all at fair prices.

Some customers have expressed concerns about communication and follow-up, noting experiences of rushed assessments and unprofessional quoting processes. A handful of reviews mention frustration with documentation and warranty issues, while others highlight delays and no-shows that impacted their overall satisfaction with the service.

Consumers consistently praise Residential ResQ for their professional and knowledgeable service, particularly highlighting Steve's expertise and effective communication. Timely project completion, high-quality work, and reasonable pricing are frequently mentioned, along with a strong commitment to customer satisfaction. Clients appreciate the thoroughness in addressing foundation issues and maintaining clean job sites.

Some customers have reported feeling misled by the information on Residential ResQ's website, leading to dissatisfaction with their overall experience. There are mentions of unclear communication and expectations not being met, which may be worth considering for potential clients.

Kapura General Contractors stands out for their exceptional service, craftsmanship, and compassionate support during challenging situations like fire and water damage. Customers praise their professionalism, timely communication, and attention to detail, resulting in high-quality restoration and remodeling work. The family's dedication to client care and effective project management has made a significant positive impact on those they serve.

Some customers report dissatisfaction with the company's communication and service quality, mentioning delays, poor repairs, and unresponsive contractors. A handful of reviews highlight issues with accountability and unexpected charges, while others express frustration over incomplete jobs and lack of follow-up. Overall, these experiences suggest potential challenges in service reliability and customer support.

CT Dry Basements is praised for their quick and empathetic service, fair pricing, and professional communication. Customers highlight their prompt responses, high-quality work, and thorough follow-up, especially during crisis situations. The team is noted for providing effective solutions without upselling, making them a highly recommended choice for basement-related services.

Some customers have expressed concerns about unprofessional service and incomplete work from CT Dry Basements, which they feel may lead to property damage. A handful of reviews note poor communication and unsatisfactory recommendations that could result in significant costs, along with complaints about the customer service experience, particularly regarding how the crew interacts with women.

CT Dry Basements is highly praised for its exceptional service, professionalism, and competitive pricing. Customers commend the team's efficient, high-quality work in resolving basement water issues, along with excellent communication and responsiveness. The company consistently delivers thorough, customized solutions, ensuring a positive experience throughout the process.

Some customers have expressed concern about high-pressure sales tactics and unsatisfactory drainage solutions, leading to issues like water pooling near their homes. A few reviews mention frustrations with inadequate waterproofing, poor communication, and customer service, particularly during the quoting process, as well as last-minute appointment cancellations despite timely confirmations.