Top Electrical Service Pros in Kennewick, Washington

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Some customers report dissatisfaction with the quality of work and timeliness of service, noting delays and the need to hire other companies for repairs. A handful of reviews mention unqualified electricians who did not follow client specifications, along with concerns about missed appointments and ineffective service leading to frustration over costs.

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Some customers have expressed concerns about slow customer service response times and occasional issues with product quality. A handful of reviews mention difficulties with returns and exchanges, which can be frustrating. Additionally, there are comments regarding pricing, suggesting that some feel the value does not always match the cost.

Customers consistently praise Stanley Enterprises for their exceptional customer service, knowledgeable electricians, and competitive pricing. Timely and efficient work, along with clear communication and helpful guidance, contribute to a high level of satisfaction. Many recommend the company for both residential electrical needs and future projects.

Some customers have reported challenges with communication and professionalism, noting delays in service and issues with recessed light replacements. A handful of reviews mention unexpected charges and dissatisfaction with high costs, as well as feelings of being ignored after initial positive interactions. Overall, experiences suggest potential areas for improvement in customer service and transparency.