Top Electrical Service Pros in Jacksonville, North Carolina

E & J Electric is highly praised for their exceptional customer service, prompt responses, and clear communication. Customers appreciate their professionalism and ability to resolve issues efficiently, often exceeding expectations and staying under budget. The team's understanding approach during challenging situations makes them a trustworthy choice for electrical needs.

Some customers have reported dissatisfaction with unresolved issues and poor follow-up after services. A handful of reviews mention quick response times but highlight concerns over hidden fees and inadequate cleanup. Additionally, issues with communication and timeliness have contributed to frustrating experiences, including missed appointments and delays in receiving quotes.

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Some customers have noted concerns about slow customer service response times and occasional issues with product quality. A handful of reviews mention challenges with the return process, indicating it could be more straightforward. Additionally, some users feel pricing may not always align with perceived value.

Customers consistently praise the company's exceptional service, highlighting the friendly, professional, and efficient team. Timely responses, effective communication, and fair pricing are frequently noted, with technicians showing expertise in resolving various electrical issues. Overall, clients recommend the company for its reliable and respectful service, making it a top choice for both personal and commercial needs.

Some customers report frustration with poor communication and customer service, including missed appointments and unclear pricing. While some technicians are skilled, others have left issues unresolved. A few reviews mention concerns about privacy and unexpected charges, leading to dissatisfaction with the overall service experience.

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Some customers have expressed frustration over poor communication and unreliable office management, noting missed appointments and lack of follow-up. While the quality of the electrician's work received positive remarks, a handful of reviews highlighted issues with responsiveness that detracted from the overall experience.