Top Electrical Service Pros in Grand Rapids, Michigan

Flat River Electric is highly praised for its exceptional customer service, professional and timely work, and effective communication. Consumers appreciate the team's reliability, thoroughness, and ability to provide cost-effective solutions. The consistent quality of service, friendly staff, and quick responses during emergencies make them a preferred choice for all electrical needs.

Some customers have expressed frustration with unresponsive customer service and inadequate communication. There are reports of being charged for services that were not delivered as promised, along with issues related to installation mistakes. A few reviews mention feelings of discrimination regarding service availability for specific situations.

Control Electric consistently impresses customers with their knowledgeable and courteous technicians, efficient service, and exceptional communication. Many reviews highlight the quality workmanship and professionalism, particularly during installations, making clients feel valued and satisfied with their experience.

Some customers have noted unprofessional and rude communication from staff, particularly mentioning discomfort during inquiries for electrical work. This feedback highlights the importance of courteous interactions in customer service.

Whitney Services consistently impresses customers with prompt, professional, and communicative service across various plumbing and electrical needs. Technicians are noted for their friendliness, thoroughness, and effective problem-solving, earning high recommendations for their reliability and care in both execution and cleanup.

Some customers have expressed frustration over repeated cancellations, poor communication, and missed appointments, leading to delays and dissatisfaction with service quality. A handful noted issues with incomplete work and additional charges, while others mentioned unsatisfactory follow-up from customer service. Overall, experiences with Whitney Plumbing and Electric reflect challenges in scheduling and communication.

Customers consistently praise Amp Electric for their professionalism, clear communication, and timely service. Many highlight the efficiency and quality of work from technicians like Joey, James, and Warren. The company is recognized for its reasonable pricing, thorough problem-solving, and friendly staff, making it a highly recommended choice for electrical services.

Some customers have noted issues with the responsiveness of customer service and delays in shipping. A handful of reviews mention dissatisfaction with product quality and unclear return policies, which they found frustrating. Additionally, there are comments about pricing being higher than expected for certain items, leading to mixed feelings about overall value.

VerPlank Electric is consistently praised for its professionalism, clear communication, and quality workmanship. Customers appreciate the prompt service, competitive pricing, and the friendly, knowledgeable staff. They excel in resolving issues efficiently, making them highly recommended for residential electrical needs, including renovations and generator installations.

Some customers have noted issues with slow customer service response times and difficulties with product returns. A handful of reviews mention that the quality of items did not meet expectations, and occasional shipping delays were also mentioned. While experiences vary, these aspects might be worth considering when evaluating the company.

Eco Electric is praised for its fast and high-quality work delivered at fair prices. Customers appreciate the great communication and kind service, making it a highly recommended choice for electrical needs.

Some customers have noted challenges with communication and timeliness, which contributed to frustrating experiences. A handful of reviews mentioned difficulties in handling complex projects and a perceived lack of a solution-oriented approach, alongside unprofessional customer service that affected overall satisfaction.

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Some customers express disappointment regarding the company's responsiveness, noting delays in communication and support. A handful of reviews mention frustration with unresolved issues and a perceived lack of attention to customer inquiries, suggesting that timely assistance could enhance the overall experience.

Customers consistently praise the prompt and high-quality service provided by Eric, who expertly addresses furnace issues with skill and efficiency. His troubleshooting and rewiring work are highlighted as particularly effective, showcasing a strong commitment to customer satisfaction.

Some customers have expressed concerns about slow customer service response times and difficulty in reaching support. A handful of reviews mention issues with product quality and discrepancies in order fulfillment. Additionally, there are comments regarding unclear policies that could lead to confusion.

Butler Electric is highly praised for their professionalism, prompt service, and excellent communication. Customers appreciate their knowledgeable team, fair pricing, and quality workmanship. The company is noted for quick responses, effective solutions, and a strong commitment to customer satisfaction, making them a preferred choice for electrical services.

Some customers have expressed feeling overlooked, particularly citing a lack of communication from the company. A handful of reviews mentioned that response times could be slow, which may lead to frustration for those seeking timely assistance.

Kleyn Electric is celebrated for its outstanding service characterized by punctuality, professionalism, and friendly staff. Customers appreciate their timely responses, fair pricing, and high-quality work across various electrical projects, including installations and repairs. With a focus on excellent communication and customer satisfaction, Kleyn Electric consistently earns positive reviews and recommendations.

Some customers express disappointment with Kleyn's service, noting that electricians may leave without fully resolving issues. Additionally, there are concerns about safety related to the driving behavior of company trucks, which has been described as reckless in a few reviews.