Top Electrical Service Pros in Springfield, Illinois

Ryan Electric is praised for its high-quality, professional service, competitive pricing, and reliable timeliness. Customers appreciate the team's expertise, cleanliness during work, and honest communication. Many highlight the efficient scheduling and quick completion of projects, making it a go-to choice for both residential and commercial electrical needs.

Some customers have mentioned issues with customer service responsiveness and the difficulty of navigating the website. A handful of reviews point out that product quality can be inconsistent, leading to dissatisfaction. Additionally, some users expressed concerns about the return process being less straightforward than expected.

Ruby Electric is praised for its excellent service, professionalism, and effective communication. Customers highlight the knowledgeable and friendly technicians who efficiently resolve issues and deliver quality work. The company is recognized for its timely responses, competitive pricing, and attention to detail, making them highly recommended for various electrical needs.

Some customers report frustrations with Ruby Electric's service, noting poor communication, high prices, and unreliable scheduling. A handful of reviews mention unhelpful staff interactions and delays in receiving estimates, which led some to seek alternatives. Overall, experiences with customer service and follow-up appear to be areas of concern for a few clients.

Not enough review data available

Some customers have expressed dissatisfaction with the technician's attitude and the overall service quality, noting unresolved issues after several visits. A few reviews mention a lack of follow-up on quotes and unprofessionalism, particularly regarding delayed installations and poor communication, including unreturned phone calls.